Before Placing Your Order - Important Information

We want your shopping experience at SPS to be exceptional from start to finish. Please take a moment to read through our ordering process carefully. We're here to ensure everything goes smoothly for you.

How to Place an Order

Step 1: Select and Add to Cart

Begin by browsing our extensive product range. Once you've chosen your items, click the "Add to Cart" button on each product page.

Step 2: Review Your Cart

To ensure accuracy, review the contents of your shopping cart. When you're ready to proceed, click the "Proceed to Checkout" button.

Step 3: Choose Your Shipping Method

Provide your shipping address. For worldwide shipping, please select "Pickup at our store" and specify your request in the "Have something to add?" section, indicating your need for a shipping quote. Shipping costs will be calculated based on package size, weight, and destination. You'll receive a shipping quote after placing your order.

Step 4: Approval and Payment

Review the order details, including the total cost and shipping address. To initiate the order, please place it first. We will then send you a shipping quote.

Step 5: Order Confirmation

After successful payment processing, you'll receive an order confirmation email. This email includes a summary of your order, including the purchased items and an order number for reference.

Step 6: Order Processing

Our team will promptly process your order. In the case of worldwide shipping, you'll receive a tailored shipping quote within a few days, covering transport, insurance, taxes, and customs duties if applicable.

Step 7: Shipping and Delivery

Once you confirm the shipping cost and make the payment, your order will be prepared for shipment. You'll receive a shipping notification with tracking information. You can monitor the delivery status and expected arrival date.

Step 8: Receive Your Order

Upon parcel arrival, carefully inspect the contents for accuracy and any potential damage during transit. If you encounter any issues, please contact our customer support for assistance.

That's it! You have successfully placed an order with us. For more information about our products, please explore our products page. If you have any questions or need further assistance throughout the ordering process, our dedicated customer support team is here to assist you.